Frequently Asked Questions

1. What is GSVC?

GSVC is a British luxury jewellery brand offering finely crafted pieces that blend timeless design with contemporary elegance.
Each collection is designed to celebrate individuality, sophistication, and enduring beauty — crafted with exceptional attention to detail. Read more on our About Us Page.

2. Where does GSVC ship?

We currently only ship within the UK. 
 

3. What payment methods do you accept?

We accept all major payment options, including Visa, Mastercard, American Express, PayPal, and Apple Pay.
All transactions are secure and encrypted.

4. What is your return policy?

We want you to love your jewellery. If you’re not fully satisfied, you can return unused items within 14 days of delivery for a refund or exchange.
Please visit our Refund & Returns for full details.
 

5. How do I care for my jewellery?

To keep your GSVC jewellery looking its best:

  • Avoid contact with perfumes, lotions, and chemicals.

  • Store pieces in their original box or a soft pouch.

  • Gently polish with a lint-free cloth after wearing.

 

6. How can I contact GSVC?

Fill in the form at https://gsvc.co.uk/contact/. We aim to respond within 48 hours (Mon–Fri).
 

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